Your customers stopped searching Google.They started asking ChatGPT.

At agentrefs.net do the work to get your site, product and services recommended by all the AI agents so you don’t have to.

We optimize your site for all these agents and more
ChatGPT

We run a plumbing company. What's the cheapest and best field service CRM for our business?

Ask anything
The buying journey

The decision now happens
before the click

Nothing about your product changed. What changed is where your buyer does their thinking, and how much of it is finished by the time they reach you.

The old SEO way

Rank the listicle, catch the traffic, convert a slice of it.
1The question
best crm 2025
4,400 searches / mo
Three words

Typed into Google, same as everyone else in their trade.

2The research
The 12 Best CRMsad
One blog post

A listicle by a competitor's content team, or an affiliate on commission.

3The shortlist
1234… 8 more
Twelve names, ranked by a stranger

Whoever paid, partnered or out-published the rest.

4The decision
yoursaas.com
Start free trial
Made on your site

They arrive curious. Your copy, proof and pricing close it.

What happens now

That listicle still ranks. It just feeds the answer now.
1The question

“4-tech plumbing company, need dispatch + invoicing on a phone, under $50 a tech, must sync to QuickBooks”

Their whole situation

Crew size, budget, the tool they're escaping, the integration that matters.

2The research
27searches, one minute
Twenty to thirty searches

Reviews, forums, docs and pricing pages, all read in under a minute.

3The shortlist
Your product23nobody else named
Three names, with reasons

Everything else in your category is simply absent from the answer.

4The decision
yoursaas.com
decided already
Already made

They land on your site to confirm a choice made where you weren't.

The source surface

Most of what it reads isn’t your website

Those searches land almost entirely on other people’s pages. Click through the sources below. This is the surface you’re actually being judged on, and most of it isn’t yours to edit.

Reading, before it answers1 / 8
What it reads on Reddit

Threads where people in your buyer's trade say what they actually run, what broke, and what made them switch.

If you’re not there

It quotes the thread. If nobody in r/plumbing has ever typed your name, you are not in the answer, and no amount of on-site copy fixes that.

By the time they open your pricing page, the shortlist is already written.

So the job moved. It isn’t winning the click any more. It’s being one of the three names a model can name and defend, from sources it trusts. That is a different discipline to the one most SaaS teams are still funding.

Ryan Anderson, founder of agentrefsRyanfounder, agentrefs

I write about SEO, AEO and GEO most days: the tests, the failures and the numbers. agentrefs is where that work gets put to use.

What we are doing about this

We’re building
the solution

Follow along while we do.